Tag: Capability Building

Why SOP is not enough..for OEx

Jasmiza Jamalluddin Mar 7, 2019 0 2862

An SOP is a documented list of what to do to, when to do, who did what and what to deliver at the end of an operation. A cooking recipe is a very good example of an SOP. Imagine if there is no cooking recipe, we will be depending on one person to cook for us forever! Ridiculous, right? So here it means, an SOP ensures results/deliverables, can be produced, and repeated many times, replicated by other person and still give a reliable output at all times. Right? It is in the famous 3R OEx formula. But it is not enough for Operational excellence